Zoho Desk Consultant

With Zoho Desk and certified zoho advanced partner, give your customers an online cloud-based help desk to transform customer relationships and agent productivity. C2M is a professional Zoho desk consultant in the USA, Australia, and UAE. Contact us!

Zoho Desk Benefits

Management of customer support tickets, customer services portal, contracts, and social media interactions, is now a trouble-free process with Zoho Desk. Have an account of all the prior customer interactions for seamless customer services.

Tickets Resolution

Directly and automatically assign the tickets from all platforms to the concerned departments, keep a tab on resolution time and see to meaningful closure

Agents Work Distribution

Ensure that the tickets are assigned to the available and concerned agents and that the workload is evenly distributed among all agents present

Customer Services

Gather tickets from all platforms and assign them on a priority basis. With call-back reminders and time constraints for agents, solve your customers’ problems

Recourses Download

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