Zoho Desk Benefits

Management of customer support tickets, customer services portal, contracts, and social media interactions, is now a trouble-free process with Zoho Desk. Have an account of all the prior customer interactions for seamless customer services.

Tickets Resolution

Directly and automatically assign the tickets from all platforms to the concerned departments, keep a tab on resolution time and see to meaningful closure

Agents Work Distribution

Ensure that the tickets are assigned to the available and concerned agents and that the workload is evenly distributed among all agents present

Customer Services

Gather tickets from all platforms and assign them on a priority basis. With call-back reminders and time constraints for agents, solve your customers’ problems

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